Soft Skills in Animal Health: Learning Differently to Communicate Better

Soft Skills: An Essential Pillar of Animal Health Training Empathy, active listening, clear communication, and the ability to manage emotions or conflict, these non-technical skills, or soft skills, are now central to the work of veterinarians, vet nurses, vet receptionists, and sales representatives. They directly influence client relationships, care quality, job satisfaction, and even the […]

Communication: The Underrated Driver of Performance in Animal Health

Reading time : 6 mins In a field where every word can either strengthen or weaken trust — between a vet and a pet owner, a vet and a farmer, or a vet and a pharmaceutical representative — communication is far more than a “soft skill.” It’s a performance lever, a loyalty builder, and the […]